FAQ & Troubleshooting
Find a starting point when a link, preview, or page does not look right.
My changes are not visible
Confirm the editor reports that your changes are saved or published. Open the public tap.li address and reload once. If you still see old content, check that you edited the same page and account that the public link points to.
A link or embed is not working
Open the destination directly and confirm it is public and spelled correctly. Use a complete https:// URL. External media may restrict embedding, region access, or playback without an account; try a regular link when needed.
The mobile layout looks different
Desktop and mobile use different available space. Check the mobile preview, shorten long labels, and adjust crops or card sizes where supported. Test on an actual phone before sharing widely.
Ask for help
Send support your public page URL, the device and browser, and a short description of the problem. For an order, include the order reference. Do not send your password or full card details.